Summary NetSuite Automation: manage customers, sales orders, invoices, inventory, and records via Oracle NetSuite ERP with SuiteQL queries
NetSuite Automation
Automate Oracle NetSuite ERP operations including creating customers and sales orders, running SuiteQL queries, upserting records by external ID, and inspecting record metadata for comprehensive business management.
Toolkit docs: composio.dev/toolkits/netsuite
Setup
This skill requires the Rube MCP server connected at https://rube.app/mcp.
Before executing any tools, ensure an active connection exists for the netsuite toolkit. If no connection is active, initiate one via RUBE_MANAGE_CONNECTIONS.
Core Workflows
1. Create Sales Orders
Create customer orders with line items including item references, quantities, and pricing.
Tool: NETSUITE_CREATE_SALES_ORDER
Key Parameters:
entity (required) -- Customer reference: {"id": "<internal_id>"}item (required) -- Container with items array, each containing:
item (required) -- Item reference: {"id": "<internal_id>"}quantity (required) -- Units to order (non-negative)rate -- Unit price (optional if item has default pricing)amount -- Total line amount (alternative to rate)taxcode -- Tax code reference: {"id": "<internal_id>"} (required if SuiteTax enabled)description -- Line item notes
tranDate -- Transaction date in YYYY-MM-DD formatmemo -- Header memoorderStatus --
"A"
"B"
otherrefnum -- External reference or PO numberTool: NETSUITE_CREATE_SALES_ORDER
Arguments:
entity: {"id": "1234"}
item: {
"items": [
{"item": {"id": "56"}, "quantity": 10, "rate": 25.00},
{"item": {"id": "78"}, "quantity": 5, "rate": 50.00}
]
}
tranDate: "2026-02-11"
memo: "Q1 bulk order"
orderStatus: "B"
2. Run SuiteQL Queries Execute ad-hoc SQL queries against NetSuite data with server-side paging.
Tool: NETSUITE_RUN_SUITEQL_QUERY
q (required) -- SuiteQL SELECT statementlimit -- Rows per page (default varies)offset -- Zero-based index of first row (must be a multiple of limit) Tool: NETSUITE_RUN_SUITEQL_QUERY
Arguments:
q: "SELECT id, companyname, email FROM customer WHERE isinactive = 'F' ORDER BY companyname"
limit: 100
offset: 0
Tool: NETSUITE_RUN_SUITEQL_QUERY
Arguments:
q: "SELECT id, entitystatus, total FROM transaction WHERE type = 'SalesOrd' AND trandate >= '2026-01-01'"
limit: 50
3. Create and Manage Customers Create new customer records with subsidiary assignment and contact details.
NETSUITE_CREATE_CUSTOMER -- Create a new customerNETSUITE_GET_CUSTOMER -- Retrieve customer by internal IDNETSUITE_UPDATE_CUSTOMER -- Update existing customer (PATCH semantics) Key Parameters for NETSUITE_CREATE_CUSTOMER:
body (required) -- JSON object with customer data. Required fields:
subsidiary -- Object with id (subsidiary internal ID)Either companyName (for businesses) or firstName + lastName (for individuals)
Optional: email, phone, isPerson (set to "T" for individuals), comments
replace -- Comma-separated sublist names to fully replace (e.g., "contacts,addressbook") Tool: NETSUITE_CREATE_CUSTOMER
Arguments:
body: {
"companyName": "Acme Corp",
"subsidiary": {"id": "1"},
"email": "[email protected] ",
"phone": "555-0100"
}
4. Upsert Records by External ID Create or update records idempotently using an external identifier. Essential for sync workflows.
Tool: NETSUITE_UPSERT_RECORD_BY_EXTERNAL_ID
record_type (required) -- Record type name, e.g., "customer", "salesorder", "customrecord_myrec"external_id (required) -- External ID value (letters, numbers, underscore, hyphen only)body (required) -- JSON object matching the record schema; include mandatory fields when creating Tool: NETSUITE_UPSERT_RECORD_BY_EXTERNAL_ID
Arguments:
record_type: "customer"
external_id: "CRM-CUST-42"
body: {
"companyName": "Acme Corp",
"subsidiary": {"id": "1"},
"email": "[email protected] "
}
Warning: Idempotency depends on consistent external ID usage. Mismatches silently create additional records instead of updating.
5. Inspect Record Metadata Discover available fields, data types, constraints, and requirements before creating or updating records.
Tool: NETSUITE_GET_RECORD_METADATA
record_type (required) -- e.g., "customer", "salesorder", "invoice", "vendor", "employee", "item"accept -- "application/schema+json" (default, JSON Schema) or "application/swagger+json" (OpenAPI 3.0) Tool: NETSUITE_GET_RECORD_METADATA
Arguments:
record_type: "salesorder"
6. List and Filter Records Retrieve multiple records with optional filtering and pagination.
Tool: NETSUITE_LIST_RECORDS
recordType (required) -- e.g., "customer", "salesorder"q -- Filter expression using N/query operators, e.g., "email START_WITH \"barbara\""limit -- Max records per page (1--1000, default 1000)offset -- Zero-based index (must be divisible by limit)
NETSUITE_FILTER_RECORD_COLLECTION -- Alternative filtering (secondary to SuiteQL)NETSUITE_GET_RECORD_SELECTED_FIELDS -- Retrieve specific fields only (reduced payload)
Recommended Execution Plan
Inspect the record schema using NETSUITE_GET_RECORD_METADATA to discover required fieldsSearch for existing records using NETSUITE_RUN_SUITEQL_QUERY to avoid duplicatesLook up customer by email using SuiteQL; fetch details with NETSUITE_GET_CUSTOMER if foundCreate customer if needed using NETSUITE_CREATE_CUSTOMER (ensure subsidiary is set)Validate item internal IDs using NETSUITE_LIST_RECORDS or SuiteQLCreate the sales order using NETSUITE_CREATE_SALES_ORDER with validated referencesOptionally upsert by external ID using NETSUITE_UPSERT_RECORD_BY_EXTERNAL_ID for sync workflowsVerify results using NETSUITE_GET_RECORD_SELECTED_FIELDS to confirm pricing/totals
Known Pitfalls Pitfall Detail Invalid item IDs NETSUITE_CREATE_SALES_ORDER throws USER_ERROR when item internal ID is invalid. Pre-validate via NETSUITE_LIST_RECORDS or NETSUITE_RUN_SUITEQL_QUERY.Missing required fields NETSUITE_CREATE_CUSTOMER returns 400 when required fields (e.g., subsidiary) are missing. Always inspect with NETSUITE_GET_RECORD_METADATA first.SuiteQL field names Query differences by account can cause empty results. Confirm field names via NETSUITE_GET_RECORD_METADATA when results look wrong. Filter expression limits NETSUITE_FILTER_RECORD_COLLECTION may fail if filter syntax is unsupported. Treat as secondary to SuiteQL.External ID idempotency NETSUITE_UPSERT_RECORD_BY_EXTERNAL_ID depends on consistent external IDs. Mismatches silently create duplicates instead of updating.SuiteTax line items Accounts with SuiteTax enabled require taxcode on every line item. Omitting it causes creation failures.
Quick Reference Tool Slug Description NETSUITE_CREATE_SALES_ORDERCreate a new sales order with line items NETSUITE_RUN_SUITEQL_QUERYExecute ad-hoc SuiteQL queries with paging NETSUITE_CREATE_CUSTOMERCreate a new customer record NETSUITE_GET_CUSTOMERRetrieve a customer by internal ID NETSUITE_UPDATE_CUSTOMERUpdate an existing customer (PATCH) NETSUITE_UPSERT_RECORD_BY_EXTERNAL_IDCreate or update a record by external ID NETSUITE_GET_RECORD_METADATAInspect record schema and field definitions NETSUITE_LIST_RECORDSList records with filtering and pagination NETSUITE_FILTER_RECORD_COLLECTIONAlternative record filtering NETSUITE_GET_RECORD_SELECTED_FIELDSRetrieve specific fields from a record
